43rd Annual MFSRC  Conference
October 3-5, 2016
Best Western Kelly Inn, St. Cloud

Download Conference Program

Sunday, October 2, 2016

5:00–7:00 p.m. 

Registration

6:30–8:00 p.m. 

Managing Aggressive Behavior
Handout

8:00-11:00 p.m.

Networking

Monday, October 3, 2016

7:00-8:30 a.m. 

Breakfast

7:00 a.m.–Noon

Registration

8:50–9:00 a.m.  

Welcome and General Announcements

9:00–10:00 a.m.               

Breakout Sessions:
  • State Perspective for County Collectors (MCRA)
    Handout

 

10:00–10:15 a.m.           

Break with refreshments

10:15–11:45 a.m.             

KEYNOTE: "Service Wins" - Dr. Tim Schneider
Handout

12:00–1:00 p.m.               

Lunch

1:00–2:30 p.m. 

Breakout Sessions:
 
  • Myth Busters: Common Misconceptions About the Affordable Care Act and MNsure in the Child Support World
    Handout

  • Effective Leadership
    Handout

  • Bankruptcy and Child Support Collection
    Handout

  • JOL for Collections and Public Assistance Collection 101
    Handout

  • Child Support Division (CSD) New Initiatives

2:30–2:45 p.m. 

Break

2:45–4:15 p.m. 

Breakout Sessions:
 
  • The Power of Emotional Intelligence
    Handout

  • Foster Care and Child Support—A New Conversation
    Handout

  • MCAA —Hot Topics for 2015- 2016
    Handout

  • Tribal Update

4:30–5:30 p.m.  

MFSRC Annual Business Meeting
Agenda

5:30–7:30 p.m. 

Happy Hour With Light Snacks (Dinner on your own)

Tuesday, October 4, 2016

7:00-8:30 a.m.   

Breakfast

7:30–10:30 a.m.               

Registration

8:30–8:35 a.m.  

Announcements

8:35– 9:35 a.m.

KEYNOTE: "Still Standing" - John Kriesel

 

9:35 - 9: 45 a.m.             

Break with refreshments

9:45 –11:15 a.m.             

Breakout Sessions:
 
  • CSO Round Table

  • Make It OK
    Handout

  • The Ethical Lawyer and the Chamber of Secrets: How to Ethically Work With Self-Represented Litigants and Understanding Ethics Investigations
    Handout

  • Medical Assistance Recovery and Probate Procedures
    Handout

  • State Services Portal and Electronic Withholding
    Handout

11:15 a.m. –1:00 p.m.     

Awards Luncheon

1:15–2:45 p.m.

Breakout Sessions:
 

2:45–3:00 p.m.  

Break with refreshments
3:00–4:30 p.m.

KEYNOTE: "Adverse Childhood Experiences and Historical Trauma: Working with Families" - Sam Simmons

4:30–5:30 p.m. 

MCAA Meeting for Elected and Assistant County Attorneys
6:00 - 7:00 p.m. Dinner

7:00-11:30 p.m.                

DJ

Wednesday, October 5, 2016

7:00-8:30 a.m.   

Breakfast

8:30–10:00 a.m.               

Breakout Sessions:
 
  • Bringing Counties Together to Improve Performance
    Handout

  • Cultural Diversity in the Treatment Industry
    Handout

  • Minnesota Medical Assistance Estate Recovery
    Handout

  • BlueZone Scripts and PRISM
    Handout

10:00–10:30 a.m.             

Break with refreshments/Check Out

10:30 a.m.–12:00 p.m.   

Breakout Sessions:

 

  • 2016 Legislative, Case Law, and CLV Update
    Handout

  • Good Customer Service on the Phone or in Person is a Win Win For All!
    Handout

12:00–1:30 p.m.               

**New MFSRC Board Meets**

 

 
Please notify webmaster of any site problems.  Copyright © 2017 Minnesota Family Support & Recovery Council. All Rights Reserved.