Award
Categories/Descriptions:
HONORARY LIFE MEMBER OF MFSRC
Based upon outstanding and dedicated service to the
Council, this award recognizes an individual that has
held leadership positions in the Child Support, Welfare
Fraud, or Collections Program, and has provided
outstanding and dedicated service to MFSRC for at least
five years and has been a member of MFSRC for at least
seven years. It recognizes an individual who has
advocated and supported strong and equitable
collections, or has held major responsibilities in a
Court, Local, State or Federal Child Support, Welfare
Fraud or Collection Program.
OUTSTANDING INDIVIDUAL ACHIEVEMENT
This
award recognizes an individual who has created or
demonstrated significant improvement in the mission of
the Child Support, Welfare Fraud, or Collections
Program; participated in the establishment, coordination
and implementation of recent innovations developed to
enhance these programs; developed and participated in
programs designed to increase public awareness and/or
promote positive publicity toward the programs. This
individual has received the endorsement of supervisors,
directors or state staff for whom they have worked with
and has earned the respect of coworkers for their
achievement. This award is given regardless of MFSRC
membership status.
OUTSTANDING CUSTOMER SERVICE AWARD
This
award recognizes an individual or team who consistently
provides effective, quality customer service to internal
or external customers in the area of Child Support,
Welfare Fraud, or Collections Program. This individual
or team goes the extra mile by taking a
customer-centered approach to case management with a
positive attitude while promoting public confidence and
respect for our programs. They have superior knowledge
of their program and go above and beyond to willingly
share their skills and expertise within their
organization. This award is given regardless of MFSRC
membership status.
OUTSTANDING PROGRAM AWARD
This
award recognizes an individual or team within a county
or local program that have significantly improved,
enhanced, or promoted awareness that helped to create a
positive public image through operations or collections
and has shown leadership in the innovations or
enhancements as evidenced in their Child Support,
Welfare Fraud, or Collections Program. This individual
or team has promoted the ideals and furthered the cause
through education, legislation and public awareness.
This award is given regardless of MFSRC membership
status.
OUTSTANDING DIVERSITY, EQUITY, & INCLUSION AWARD
This
award recognizes an individual or team, that has created
or demonstrated significant improvement in diversity,
equity, and inclusion within an organization, team
setting, or towards an individual by creating a sense of
belonging regardless of age, gender, race, ethnicity,
national origin, religious beliefs, sexual orientation,
veteran status, gender identity, mental or physical
ability, or educational background. This individual or
team exhibits this through their words and actions by
seeking significant improvement of fairness, removing
barriers, or increasing access to services. This honor
is awarded to the individual or team, who has promoted
the ideals and furthered the cause of diversity,
advanced cultural competencies within the workplace,
advanced equity and inclusion through process
improvement, policy development, education and training,
legislation and public acknowledgment and
self-awareness. This award is given regardless of MFSRC
membership status.
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